Cindy Gernan, Vice President and Head of Data Administration and Technology. Prior to joining Nat Re, Cindy held key positions at International Administrators Limited, ROHQ (Pacific Cross Group of Companies) as the Vice President-Chief Claims Officer and Head of Business Solutions and Process Re-engineering where she was responsible for the overall strategic, direction, leadership, and management of the company’s claims operations, business solutions, and administration.  She previously worked in various roles at AIG including Regional role as APAC, Head of Business Engagement driving Contact Center Technology and operational initiatives. 

Cindy has 20+ years of experience in the insurance industry with multiple special focuses on business and operational excellence, process re-engineering, customer service, project management, and change management.