General Manager, DX and Innovation, Dai-ichi Life Insurance Asia Pacific
Kalai Natarajan, General Manager, Digital Solutions and Marketing at Dai-ichi Life Asia Pacific, is a Digital Transformation Evangelist in the Life and Health Insurance industry, having actively driven internal and external transformation agendas over the past 4 years. She has led multiple engagements with Fintech, InsurTech, RegTech, MedTech and HealthTech companies in addition to non-technology partners in adjacent industries to help drive process improvement and health outcome strategies. One of her key achievements is the design, development and delivery of a customer facing digital health application that focused on wellness management and improving customer experience. Kalai is a market development expert whose experience cuts across payments, pharmaceutical, brand marketing, market research and communications industries. She has worked across Asia Pacific, Europe and North America and brings with her more than 25 years of experience in marketing and solutions design in the B-to-B and B-to-C spaces.