Insuretech Connect Asia 2023

Roopa Malhotra

Roopa Malhotra

Head of Customer & Digital, Asia Pacific, Zurich Insurance
Roopa Malhotra is the Head of Customer &amp Digital, APAC for Zurich Insurance Group and became a member of the Zurich Regional Committee in March 2022. Prior to joining Zurich Group, Ms. Malhotra was Head of Digital for Chubb in Asia Pacific where she was responsible for leading the digital distribution strategy across the region. In her last 14 years in the insurance and reinsurance industry, she has gained experience across various aspects of the business, including CAT risk management, product development and digital partnerships. Ms. Malhotra started her career in India as a financial analyst in the hedge fund industry with D.E. Shaw Group before entering the insurance industry and holding positions with AIG and MSIG. A passionate Diversity and Inclusion champion, Ms. Malhotra was also recognized as one of the rising female leaders in the region by Insurance Business Asia in 2021. Ms. Malhotra holds an MBA in Finance with certifications on design thinking for innovation, and she is currently pursing Postgraduate Certificate in Sustainable Business from the University of Cambridge. She also actively engages in volunteering at organizations like &lsquoAll Hands and Hearts&rsquo for disaster relief and Singapore&rsquos &lsquoAlzheimer&#39s Disease Association&rsquo, and is a fitness enthusiast.