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Insuretech Connect Asia 2024

Roopa Malhotra

Roopa Malhotra

Head of Customer & Digital, Asia Pacific, Zurich Insurance Group

Roopa Malhotra is the Head of Customer & Digital, APAC for Zurich Insurance Group and a member of the Zurich Regional Ex-Co team. Under her remit, Zurich launched and is now scaling it's Zurich Edge’ proposition to drive digital business with partners to create leading customer-centric products and services powered by the Zurich Edge platform.

Ms. Malhotra started her career in the hedge fund industry with D.E. Shaw Group before entering the insurance industry and holding various positions across natural catastrophe risk management, product development and partnerships roles with other leading insurers like Mistsumi Sumitmo Group, AIG, and Chubb.  

A passionate Diversity and Inclusion champion, Ms Malhotra was also recognised as one of the rising female leaders in the region by Insurance Business Asia in 2021. She is the co-founder of Singapore’s Women in Insurance network, along with being the APAC business sponsor for ‘The Female Leadership Acceleration Group’ within Zurich.

Ms. Malhotra holds an MBA in Finance with certification in design thinking for innovation.