2025 Agenda

ITC Asia

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AI-Powered Claims: Efficiency, FWA (Fraud, Waste, Abuse), and Customer Satisfaction (AI/Claims)

04 Jun 2025

15:35 - 16:05

Track 1

Speakers

Son Tran, Chief Information Technology Officer - Vietnam - Prudential

John Zheng, Chief Investment Officer & Deputy General Manager - Mitsui Sumitomo Insurance China

Maxim Afanasyev, Financial Services Industry Lead, JAPAC - Google Cloud

Megan Shao, Head of Claims, Asia - AXA XL