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Lighting Talk: Human-AI Agent Collaboration in Insurance: Workforce Preferences, Playbooks, and AI Fluency
Agentic AI adoption in insurance depends on knowing which tasks to automate, augment, or keep human-led. Anchored in claims and policy processing, this talk shares where insurance professionals seek automation, where AI agents can support work, and where human judgment remains essential. Attendees will learn how to shape a Human-Agent Collaboration Playbook and build role-specific Agentic AI Fluency for measurable business value.
