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Masafumi Koga
Manager
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SAS Institute Japan株式会社
顧客価値創出に長けたスペシャリスト。コールセンター業界における業務改革支援を皮切りに、アナリティクス専業企業やITプロダクト企業でデータ活用による業務変革に携わる。2016年にSAS Institute Japanに入社後は幅広い業界におけるデータ戦略の立案と実装支援を担当。2024年よりインシュアテック本部本部長として、保険業界におけるデータ利活用と変革の推進に取り組んでいる。
A specialist in creating customer value through data-driven business transformation. Beginning his career in business process reform in the contact center industry, he went on to lead analytics-driven transformation projects at analytics-focused and IT product companies. Since joining SAS Institute Japan in 2016, he has been responsible for designing and implementing data strategies across a wide range of industries. In 2024, he was appointed Head of the InsurTech Division, where he drives the advancement of data utilization and digital transformation in the insurance sector.
A specialist in creating customer value through data-driven business transformation. Beginning his career in business process reform in the contact center industry, he went on to lead analytics-driven transformation projects at analytics-focused and IT product companies. Since joining SAS Institute Japan in 2016, he has been responsible for designing and implementing data strategies across a wide range of industries. In 2024, he was appointed Head of the InsurTech Division, where he drives the advancement of data utilization and digital transformation in the insurance sector.