)
)
)
AI in Insurance: Why Execution Is the New Competitive Advantage (ITC Asia 2026)
We sat down with Arsh Kaumi, Country Manager & CEO of Generali Thailand, to discuss how AI is reshaping competition across the insurance industry. He explains why technology alone is no longer the differentiator - and why speed, execution and organisational readiness will determine which insurers stay ahead. The conversation also explores claims transformation, evolving operating models and the importance of investing in people while delivering better customer outcomes.