AI in Insurance: Why Legacy Systems Are Holding Insurers Back (ITC Asia 2026)
Will Ross, CEO and Co-Founder of Federato, shares why insurers cannot unlock the full value of AI by simply adding new technology to outdated systems. He explores how fragmented data, legacy architecture and disconnected workflows continue to limit transformation - and why the industry must move towards AI-native foundations that embed intelligence directly into underwriting and insurance operations.
The conversation also examines how insurers can look beyond basic automation to improve risk selection, capital allocation and business performance.