)
)
)
AI Meets Empathy: The Future of Life Insurance in Asia
Simon Smallcombe, Partner and APAC Insurance Lead at Capco, explores how AI can help reshape life insurance across Asia-Pacific - from more personalised customer journeys and intelligent claims processing to better tools for advisors.
He discusses the opportunity for technology to help insurers address Asia’s protection gap while highlighting why innovation cannot come at the expense of trust. As insurance becomes increasingly digital, combining AI and data with human empathy and expert guidance will be critical to delivering protection that is more accessible, relevant and trusted.
Want to explore these ideas further? Join Capco and ITC Asia for a webinar, where the conversation continues with a deeper look at how insurers can harness technology and innovation to navigate the next phase of industry transformation.
Date & Time: 10 Sep 2026, 3:00 PM - 3:45 PM HKT (GMT+8)
Registration is free, book your slot here
(Unable to attend on the day? Sign up anyway to receive the recording after the webinar)