29 Apr 2025
Unfiltered Conversations | Ep 3: Balancing Digital Efficiency with Human Touch in Insurance
Join us for Unfiltered Conversations, the series that introduces the incredible speakers shaping the future of insurance at ITC Asia 2025! In this episode, we sit down with Alp Altun, Chief Global Technology Product Officer at Prudential, to explore:
- Finding the right balance between digital efficiency and personalized customer experiences.
- Leveraging AI and data analytics to enhance customer relationships without losing the human touch.
- The strategic role of technology in managing customer interactions effectively.
- Practical insights on humanizing digital insurance offerings while driving digital transformation.