ITC Asia Awards
The ITC Asia Awards represent the regional benchmark for excellence, celebrating success and recognising the people and businesses pushing boundaries and driving Asia’s insurance sector forward. The Awards will run alongside the annual InsureTech Connect Asia conference. The Awards seek to highlight innovative and progressive projects undertaken by insurers across the region to improve outcomes.
Awards Timeline
Stage 1: Submission
Nominate your company to join the ITC Asia Insurer Awards by completing the submission form.
Period: 7 November - 20 December 2024
Stage 2: Judges Assessment
Our esteemed judges will be assessing all submissions.
Period: Feb - March 2025
Meet 2024 Awards Winners
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Brokerage Breakthrough Award
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Customer Experience Excellence Award
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CXO of The Year
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Data & Analytics Master Award
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Digital Insurer Award
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Digital Insurer Award
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General Insurance Excellence Award
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Life & Health Assurance Innovator Award
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Product Innovation Excellence Award
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Reinsurance Excellence Award
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Top Partnership Distribution Award
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Insurance Venture Innovation Award
Awards Gala Dinner
4 June 2025 | Starts at 7pm
Step into the spotlight and celebrate excellence with us at our prestigious ITC Asia Awards Gala Dinner. Join industry leaders, visionaries, and innovators for an unforgettable evening of glamour and recognition. Elevate your network, toast to achievements, and be part of an exclusive gathering where brilliance shines brightest.
Individual Award Categories
C-Suite of the Year
This award opens to nominations of leaders from insurance companies who have made substantial contributions to the region’s insurance sector in the past 12 months.
Applicable to Insurers/ Reinsurers Only
Top Initiative InsurTech Startup Award
Awarded to the most promising and disruptive insurtech startup that has been founded for more than 3 years. This accolade highlights a startup that have come up with a new initiative within the last 18 months, formed new partnerships, and have a unique value proposition within the industry.
Applicable to Insurtechs Only
Technology Initiative Excellence Award
This award recognizes an organization for its outstanding implementation of technology initiatives within the insurance industry. It celebrates projects or technologies significantly enhancing operational efficiency, risk management, or customer experience.
Applicable to Technology/ Solution Providers Only
Digital Insurer Award
This award honors an insurer that has excelled in providing a fully digital insurance experience. The recipient will have demonstrated superior innovation in digital or virtual insurance solutions, including online seamless customer interactions and streamlined operations.
Applicable to Insurers/ Reinsurers Only
Insurance Venture Innovation Award
This award acknowledges organizations that have collaborated with startups that have invested in and collaborated with the most promising and influential early-stage technology companies, capable of reshaping the insurance industry.
Applicable to Insurers and Investors Only
Project Award Categories
(For Insurers / Reinsurers)
Product Innovation Excellence Award
This award highlights insurance companies that have introduced groundbreaking products or revitalized existing offerings to significantly enhance customer value and created new revenue streams. It recognizes those who have profoundly transformed their industry through innovative solutions, ultimately reshaping market dynamics and improving the overall customer experience.
Digital Transformation Trailblazer Award
This accolade honors insurers who excel in integrating cutting-edge technologies—such as InsurTech, AI, big data, digital CRM, and online platforms, for internal and external operations—into their operations. The award celebrates firms that have demonstrated exceptional agility in adopting digital solutions, leading to improved efficiency, enhanced customer engagement, and superior service delivery, thereby driving significant business value and performance.
Data & Analytics Master Award
Awarded for excellence in leveraging data and analytics, this prize recognizes insurers that have excelled in harnessing data to drive strategic decision-making. It celebrates those who have shown remarkable skill in using analytics to improve customer insights, operational efficiency, and overall business outcomes, setting new standards in data-driven excellence.
Top Partnership Distribution Award
This award acknowledges insurers that have achieved notable success in 2024 through strategic partnerships and innovative InsurTech solutions. It celebrates companies that have effectively collaborated with affinity partners to expand their reach and enhance customer experiences, demonstrating exceptional innovation and commitment to growing their distribution networks.
Customer Experience Excellence Award
The Customer Experience Excellence Award recognizes insurers that have delivered exceptional service and exceeded customer expectations. This prestigious accolade celebrates companies that have set new benchmarks in the industry by consistently providing outstanding experiences, adapting to changing customer needs, and fostering lasting client relationships.
Mobile Application Innovation Award
This award honors insurers that have effectively harnessed mobile technology to transform customer acquisition and service. It recognizes mobile applications that excel in innovation, functionality, and user experience, driving increased revenue and significantly enhancing the overall customer journey in the insurance industry.
Projects Award Categories
(For Technology & Solution Providers)
Innovation Impact Award
This accolade celebrates solution providers who have introduced groundbreaking solutions that significantly advance the insurance industry. Awardees are recognized for their ability to drive substantial revenue growth and enhance client retention through innovative technologies and approaches, ultimately redefining industry standards and delivering measurable improvements for their insurance partners.
Operational Excellence Enabler Award
This award honors solution providers who excel in delivering technologies that enhance operational efficiency for insurance companies. Awardees are acknowledged for their solutions that streamline internal and external processes, boost efficiency, and elevate operational standards. Success is measured by improved operational performance, enhanced customer satisfaction, and the achievement of new benchmarks in operational management.
Data & Analytics Visionary Award
This award celebrates solution providers who excel in leveraging data and analytics to drive strategic insights and business growth. Recognized for their innovative approaches, awardees demonstrate how their solutions unlock new opportunities, enhance user experiences, and accelerate revenue growth through advanced data-driven strategies and insights.
Innovative Partnership Excellence Award
This accolade highlights solution providers who forge exceptional partnerships to deliver synergistic solutions that transform the insurance landscape. Awardees are recognized for creating innovative and collaborative solutions that enhance customer engagement, boost market share, and set new standards for industry innovation and cooperation.
Customer Engagement Excellence Award
This award honors solution providers whose technologies significantly improve customer interactions and satisfaction. Awardees are celebrated for their ability to foster deeper customer relationships, drive long-term loyalty, and enhance overall client retention and revenue growth through impactful engagement solutions.
Mobile Solution Excellence Award
This award recognizes solution providers who demonstrate exceptional innovation in mobile technology, driving transformative changes in mobile experiences. Awardees are noted for their contributions to user retention and revenue growth through advanced mobile strategies and solutions, setting new benchmarks in the industry.
Rules & Regulations
Eligibility
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Entries are welcomed from around the APAC region and can focus on domestic or regional activities.
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Entries must be for projects, programs, or services that were implemented or significantly enhanced from January 2023 to December 2024. In this sense, the awards are for the introduction of new projects, or for the improvements in 2023-2024 of existing programs and systems. In general, the judges favour new projects over enhancements of existing initiatives.
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Entries in more than one category are allowed. Organisations, teams or individuals may be nominated for an award by a third party or by self-nomination through submission of an application.
*Important notice for all winners
All winners must purchase the ITC Asia Awards package starting from USD $8,000. This package includes a minimum of 3 (three) passes to the ITC Asia 2025 conference and seats at the Awards Gala Dinner. Please be aware that your presence at the Awards Gala Dinner is required to be eligible as a winner. The Awards Gala Dinner will be held on 4th June 2025, 7 PM - 9 PM at the Sands Expo & Convention Centre Level 5.
Entry Fee
There is no fee for submitting an entry to the awards!
Submission language
Please ensure you submit all your answers and supporting documents in English as the judging panel comprises international experts.
Supporting Materials (if any)
All entries can be accompanied by supporting documentation, such as:
- Proof of project (endorsement form, management approval, etc.)
- Press reports
- Awards won
- Photos related to the project
- Commendations received
- Comments and testimonials from stakeholders
- Measurable results achieved
- Anything to convince the judges that your entry meets the criteria best
Supporting materials MUST be in English. If they are in another language, a certified translation must be provided. You may attach up to 5 supporting materials in your online submission.
Attached files must be no larger than 2MB each. Documents must be in .pdf, .doc (word), .xls (excel) or .ppt format. images must be in .jpg/.png format. No video file attachments are allowed. There will be no exceptions accepted.
Submission Process
i. Make sure you understand and agree to these rules & regulations.
ii. Sign up in the submission platform where you will find:
- Questions you need to answer for the category/ies you are submitting for
- List of documents you need to submit to support your project’s excellence
iii. Don’t worry, you do not need to complete everything at one go, nor will your submission be confirmed until you press the submit button.
Winners announcement
Winners will be announced at least two months before the event. For more information, please contact asia@insuretechconnect.com