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2025 Agenda

ITC Asia

2025 Agenda

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14:30
  1. Celent Workshop
    60 mins
    • Room 5001
16:15
  1. AWS/DXC Roundtable (By-Invite Only)
    60 mins
    • Room 5004
  2. The Digital Insurer Workshop
    60 mins
    • Room 5003
18:30
  1. ITC Asia Kick-Off Reception
    210 mins
09:00
  1. From Hype to Reality: Practical Considerations for Integrating Generative AI into Insurance Operations
    30 mins
    • Plenary
    Paul Ricard
    Paul Ricard, Head of Insurance and Asset Management, Asia Pacific - Oliver Wyman
09:30
  1. In the Hot Seat of an InsurTech CEO
    30 mins
    • Plenary
10:00
  1. Sponsored Session
    20 mins
    • Plenary
10:20
  1. Networking Break
    40 mins
11:00
  1. Sponsored Session
    20 mins
    • Track 1
  2. Smart Capital for Smart Insurance: Funding the Future of InsurTech (Investment)
    20 mins
    • Track 2
    Zhen Hui Low
    Zhen Hui Low, Managing Partner - Artem Ventures
  3. Enhancing Loyalty: Rethinking Propositions and Customer Experiences (Customer Centricity)
    20 mins
    • Track 3
11:20
  1. Sponsored Session
    10 mins
    • Track 1
  2. Sponsored Session
    10 mins
    • Track 2
  3. Sponsored Session
    10 mins
    • Track 3
11:30
  1. Hollow Out the Core: Modernizing Legacy Systems for Seamless Integration (Core Modernisation)
    30 mins
    • Track 1
    Ankit Shrivastava
    Ankit Shrivastava, SVP - Head of Digital Transformation, Asia Markets - Liberty Insurance
    Laurent Crouet
    Laurent Crouet, Chief Transformation Officer - Chief Technology and Operations Officer - Asia - Generali Asia
    Heval Polat
    Heval Polat, Managing Director Operations Asia and Regional Head of Multinational Asia - Allianz
    Oren Leshem
    Oren Leshem, Managing Director, APAC & MENA - Novidea
  2. Cybersecurity in Insurance: Building Robust Risk Management Practices for Digital Environments (Risk Management)
    30 mins
    • Track 2
    Satyanandan Atyam
    Satyanandan Atyam, Chief Risk Officer - Tata AIG General Insurance Company Limited
    Takeshi DOI
    Takeshi DOI, Director, Chief of Digital & Innovation - MS&AD InterRisk Research & Consulting
    Nir Perry
    Nir Perry, CEO & Founder - Cyberwrite
  3. From Insurer to Ecosystem Orchestrator: Leveraging Partners and Technology for Growth (Affinity/Ecosystem)
    30 mins
    • Track 3
    George Kesselman
    George Kesselman, CEO & Founder - Insurtech Asia Association
    Mohammed Ali Ahmed
    Mohammed Ali Ahmed, CEO & Managing Director - EFU Life Assurance Ltd
    Harprem Doowa
    Harprem Doowa, CEO - Eazy Digital
    Patcharin Pratheeptham
    Patcharin Pratheeptham, EVP - Digital & Transformation - Muang Thai Life Assurance
    Roopa Malhotra
    Roopa Malhotra, Head of Customer & Digital - Zurich Asia Pacific
12:00
  1. Lunch
    90 mins
    • Track 1
  2. Lunch
    90 mins
    • Track 2
  3. Lunch
    90 mins
    • Track 3
13:30
  1. The Female Lens: The Future of Digital-First Insurance
    30 mins
    • Track 1
  2. Building a Smarter Health Ecosystem: Innovations in Claims and Underwriting (Life &Health/Claims/Underwriting)
    30 mins
    • Track 2
    Veema Ramsing
    Veema Ramsing, Chief Transformation Officer UW & Claims (Digital Solutions, Life & Health)
  3. Omnichannel Strategies: GenAI vs Human Touchpoints for Seamless Distribution (AI/Distribution/Ecosystem)
    20 mins
    • Track 3
    Young-Suk Kim
    Young-Suk Kim, CEO - Kyobo Lifeplanet
14:00
  1. Sponsored Session
    20 mins
    • Track 1
  2. The Future of Catastrophe Risk: Adapting to Climate Change and Natural Disasters (Risk Management)
    20 mins
    • Track 2
  3. Ecosystems Partnerships: Collaborating for Seamless Customer Experiences
    20 mins
    • Track 3
14:20
  1. Technology-Driven Efficiency: Surviving Economic Headwinds with Lean Digital Operations (Emerging Tech)
    30 mins
    • Track 1
    Tasneem Nasrulla
    Tasneem Nasrulla, Head of Operations Asia - BMS Asia Risk Solution
    Benny Jioe
    Benny Jioe, Head of Digital Transformation - Indonesia - Zurich Insurance
  2. Transforming Travel Healthcare: Empowering Global Travelers with Digital Innovation
    30 mins
    • Track 2
    Efrat Sagi-Ofir
    Efrat Sagi-Ofir, Founder & CRO - Air Doctor Ltd.
    Eran Tirer
    Eran Tirer, Chief Executive Officer​ - Ledgertech
    Allen Juang
    Allen Juang, Chief Risk Officer - Tokio Marine
  3. The Future of Cardholder Protections: How Payments and Insurance are Evolving for a Digital World
    20 mins
    • Track 3
    Alex Wheal
    Alex Wheal, Head of Affinity, Asia - Aon
    Lynn Yan
    Lynn Yan, Director and Regional Lead, Market Product Management - Asia Pacific - Mastercard
14:50
  1. Networking Break
    45 mins
    • Track 1
  2. Networking Break
    45 mins
    • Track 2
  3. Networking Break
    45 mins
    • Track 3
15:35
  1. AI-Powered Claims: Efficiency, FWA (Fraud, Waste, Abuse), and Customer Satisfaction (AI/Claims)
    30 mins
    • Track 1
    Son Tran
    Son Tran, Chief Information Technology Officer - Vietnam - Prudential
    John Zheng
    John Zheng, Chief Investment Officer & Deputy General Manager - Mitsui Sumitomo Insurance China
    Maxim Afanasyev
    Maxim Afanasyev, Financial Services Industry Lead, JAPAC - Google Cloud
    Megan Shao
    Megan Shao, Head of Claims, Asia - AXA XL
  2. Recession-Proof InsurTech: Resilient Investment in Challenging Times (Investment)
    30 mins
    • Track 2
    Snehal Patel
    Snehal Patel, Managing Director - Saena Partners
    Albert Shyy
    Albert Shyy, Managing Director - Eurazeo
  3. Unfiltered Conversation Stage (6)
    45 mins
    • Track 3
    Mark O’Dell
    Mark O’Dell, Chief Executive Officer - Life Insurance Association of Malaysia (LIAM)
    John Spence
    John Spence, Managing Director - Asian Capital Advisors
16:05
  1. Seamless Integration: Next-Gen Cloud Solutions Across the Insurance Ecosystem (AI & Data)
    30 mins
    • Track 1
    Sandeep Pandey
    Sandeep Pandey, Group Chief Technology and Operation Officer - FWD Group
  2. From Policy to Impact: The Role of Insurance in Supporting Global Sustainability Goals (ESG)
    30 mins
    • Track 2
    Nisheeth Srivastava
    Nisheeth Srivastava, Head of ESG Reporting & Disclosures - AIA
    Rahul Talwar
    Rahul Talwar, Executive Vice President and Chief Marketing Officer - Max Life Insurance
    Shinichi Kishi
    Shinichi Kishi, General Manager Sustainability Management & Development Dpt. - Meiji Yasuda Life Insurance Company
09:00
  1. Digital Transformation in a Cost-Conscious Market: Achieving ROI from Technology Investments
    30 mins
    • Plenary
09:30
  1. Sponsored Session
    20 mins
    • Plenary
09:50
  1. Bridging the Trust Gap Between Insurance and Customers, with Technology
    30 mins
    • Plenary
    Ajit Rochlani
    Ajit Rochlani, Partner - Oliver Wyman
    Rob Kosova
    Rob Kosova, CEO - QBE Asia
    Gautam Duggal
    Gautam Duggal, Global Head of Bancassurance - Standard Chartered Bank
10:20
  1. Networking Break
    40 mins
11:00
  1. Sponsored Session - Details TBC
    20 mins
    • Track 1
  2. Customer-Centric Claims: Creating a Frictionless Experience through Digital Innovation (Claims)
    20 mins
    • Track 2
  3. Sponsored Session - Details TBC
    20 mins
    • Track 3
  4. ITC Asia Insurtech Pitch Competition
    60 mins
    • Demo Stage
    Harprem Doowa
    Harprem Doowa, CEO - Eazy Digital
    Evan Tanotogono
    Evan Tanotogono, CEO & Founder - Olvo AI
    Stephan Kaiser
    Stephan Kaiser, CEO & Founder - KoverNow
    Vikra Ijas
    Vikra Ijas, CEO & Co-founder - SalingJaga by Kitabisa (PT Asuransi Jiwa Syariah Kitabisa)
    Takehito Matsuba
    Takehito Matsuba, Chief Operating Officer - Citadel AI Inc.
11:20
  1. Sponsored Session - Details TBC
    10 mins
    • Track 1
  2. Revolutionizing B2B Trade: Digital Payment Solutions for Financial Inclusion in Asia Pacific
    10 mins
    • Track 2
  3. Empowering Employees: The App Store Model for Personalized Workplace Benefits
    10 mins
    • Track 3
    Varun Mittal
    Varun Mittal, Head of Innovation and Ecosystem - Singlife
11:30
  1. Hyper-Personalization: Building Insurance Products Tailored to Individual Needs (AI & Data)
    30 mins
    • Track 1
    Orchis Li
    Orchis Li, General Manager - Gen Re Hong Kong
    Maria Xin
    Maria Xin, Senior Product Manager & Vice President at Public Sector Solutions - Swiss Re
  2. Longevity and Life Insurance: Adapting to an Aging Population with Innovative Solutions (Life & Health)
    30 mins
    • Track 2
    Nadia Suttikulpanich
    Nadia Suttikulpanich, Executive Vice President - Muang Thai Life Assurance
    Aman Chowla
    Aman Chowla, CEO - FWD Malaysia Takaful
    Sumit Rai
    Sumit Rai, CEO - Edelweiss Life Insurance
  3. Subscription-Based Insurance: Disrupting Traditional Policies for the Modern Customer (Customer Centricity)
    30 mins
    • Track 3
    Nilofer Sohail
    Nilofer Sohail, General Manager, Channel Strategy & Growth Payments - EFU Life Assurance Ltd
12:00
  1. Lunch
    90 mins
    • Track 1
  2. Lunch
    90 mins
    • Track 2
  3. Lunch
    90 mins
    • Track 3
13:30
  1. Beyond Premiums & Policies: How AI & Data Are Reinventing the Insurance Experience (AI/Data, Customer Centricity)
    30 mins
    • Track 1
    Jan Weiser
    Jan Weiser, Managing Partner APAC - Simon Kutcher
    Nandini Sharma
    Nandini Sharma, COO - Singapore - Zurich
  2. Insuring the Next Billion: Strategies for Reaching Uninsured Populations in Rural Asia (Market Insights)
    30 mins
    • Track 2
    Dr. Chatchai Thnarudee
    Dr. Chatchai Thnarudee, Board of Directors - Jaymart Insurance Public Company Limited
    Samdarshi Sumit
    Samdarshi Sumit, President Director and CEO - PFI Mega Life
  3. The Ecosystem Advantage: Unlocking New Revenue Streams with Digital Partners
    30 mins
    • Track 3
13:40
  1. Novo AI
    10 mins
    • Demo Stage
    Julien Condamines
    Julien Condamines, Co-Founder & Chief Strategy Officer - Novo AI
13:50
  1. Blockchain-Enabled Ecosystems in Insurance: Driving Transparency and Efficiency Across the Value Chain
    20 mins
    • Track 3
14:00
  1. From Middlemen to Strategic Partners: Redefining the Broker’s Role in the Digital Age (BrokerTech)
    20 mins
    • Track 1
  2. Claims of the Future: Automating Processes for Faster Payouts and Greater Accuracy (Claims)
    20 mins
    • Track 2
14:20
  1. Predictive Engagement: Crafting Personalized Insurance Experiences Through Advanced Analytics (AI/Data, Customer Centricity)
    30 mins
    • Track 1
    Mariette Thulliez
    Mariette Thulliez, Chief Actuary, Life & Health, Asia Pacific - Partner Re
    Pauline Sim
    Pauline Sim, Head of Strategy & Transformation, Head of Commercial Distribution - United Overseas Insurance Limited
    Sourabh Chitrachar
    Sourabh Chitrachar, Regional Vice President/Head- Asia Technology Strategy & Operations - Liberty Mutual Insurance
  2. Digitalizing Takaful: Navigating Shariah Compliance in a Tech-Driven World (Market Insights)
    30 mins
    • Track 2
    Mohd Radzuan Mohamed
    Mohd Radzuan Mohamed, CEO - Malaysian Takaful Association
    Shahrildin Jaya
    Shahrildin Jaya, CEO & Managing Director - Takaful Brunei
  3. Bancassurance Reimagined: Driving Growth Through Hyper-Personalized Offerings (Bancassurance)
    30 mins
    • Track 3
    Debasri Ghosh
    Debasri Ghosh, Head, General Insurance & Health Propositions - Standard Chartered
14:50
  1. Networking Break
    30 mins
    • Track 1
  2. Networking Break
    30 mins
    • Track 2
  3. Networking Break
    30 mins
    • Track 3
15:20
  1. Overcoming the Fear Factor: Mitigating Risks in Core Modernisation (Modernisation)
    30 mins
    • Plenary
    Sharon Teo
    Sharon Teo, Chief Operating Officer - MSIG Insurance (Singapore)
    Christian Erickson
    Christian Erickson, Managing Director, APAC - Duck Creek Technologies
15:50
  1. AI-Enhanced Underwriting: The Intersection of Health Data and Risk Prediction (AI/Underwriting)
    20 mins
    • Plenary
    Soeren Kruse
    Soeren Kruse, Director, L&H Southern & Eastern Asia - Hannover Re
    Frank Ahedo
    Frank Ahedo, CEO - Further Underwriting International
16:10
  1. Humanizing Digital Insurance: Balancing Technology with Personal Touch to Build Stronger Customer Relationships (Emerging Tech/Customer Centricity)
    30 mins
    • Plenary
    Kalai Natarajan
    Kalai Natarajan, CEO & Founder - Riskovery Consulting
    Heena Bose
    Heena Bose, CEO - Pacific Prime CXA
    Alp Altun
    Alp Altun, Chief Global Technology Product Officer - Prudential plc
    Jean Michoud
    Jean Michoud, Regional Head of Direct - Liberty Mutual Insurance
    David Broom
    David Broom, Chief Client and Distribution Officer - Sun Life Asia
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