(English) Digital Buddy: Revolutionising Customer Experience with AI Dai-ichi Life's "Digital Buddy" project leverages cutting-edge technologies such as generative AI and RAG (Retrieval-Augmented Gen …
04 Feb 2025 Varun Mittal, Founder, Fintech Nation and Head of Innovation & Ecosystem, Singlife
In this month’s ITC Asia Food for Thought, we explored a concept called “BYOC”. The way we work has changed—so why hasn’t employee insurance kept up? Just as the Bring Your Own Device (BYOD) movement …
Akifumi Kai – Executive Officer and Group Head of the New Fields of Business, Dai-ichi Life Holdings
What was the strategic rationale behind Dai-ichi Life's acquisition of Benefit One, and how does it align with your vision of expanding into healthcare and employee benefit platforms? / 第一生命がベネフィット・ワン …
Rachel Lim, Managing Principal for Wealth, Insurance & Asset Management at Capco, explores how the financial advisory and insurance distribution landscape is changing. Rising customer expectations, AI …
Nirupam Das, Head of Data - APAC at Liberty Mutual Insurance, explores what insurers need to turn AI ambition into practical business value. The discussion highlights the importance of starting with c …
Matthew Reilly, COO, Asia Pacific at Zurich Insurance, discusses how insurers can make smarter technology investment decisions in an environment shaped by rapid innovation, legacy-system complexity an …