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How Customer Service is Driving Digital Transformation in Southeast Asia

How Customer Service is Driving Digital Transformation in Southeast Asia

10 Oct 2024 Jeff Heine, Chief Revenue Officer at Novidea
I have three kids; one is a recent graduate, one is in university right now, and one is starting university soon. Each time, I have had to proactively go out and arrange car insurance for them rather …
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Enhancing the Traveller's Journey: Transforming Travel Disruptions and Delays into Comfort

Enhancing the Traveller's Journey: Transforming Travel Disruptions and Delays into Comfort

12 Sept 2024 Rachel Tan
Looking into 2024, forecasts predict that a staggering 4.7 billion people will embark on journeys across the globe. By 2033, the travel industry is poised to reach a remarkable USD$15.5 trillion, repr …
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Bridging the Gap: How Insurtech and Health Tech are Revolutionizing Mental Health Care in Insurance

Bridging the Gap: How Insurtech and Health Tech are Revolutionizing Mental Health Care in Insurance

14 Aug 2024 Rachel Tan
The global health tech sector is poised for remarkable growth, projected to reach US$504 billion by 2025, with notable advancements seen in regions like Singapore, where health tech startups attracted …
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Interview with Ian Lee, CEO of APAC, ZA Tech Global

Interview with Ian Lee, CEO of APAC, ZA Tech Global

In this interview, Ian Lee, CEO of APAC at ZA Tech Global, discusses a shift towards practicality and profitability in the industry, with a renewed focus on core tech transformations and leveraging AI …
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Interview with Rangam Bir, CEO & MD, AmMetLife Insurance Berhad

Interview with Rangam Bir, CEO & MD, AmMetLife Insurance Berhad

Join the conversation with Rangam CEO & MD of AmMetLife Insurance to discover insights into the transformative impact of data analytics and AI on insurance processes and customer experiences worldwide …
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Interview with John Spence, Managing Director, Asian Capital Advisors

Interview with John Spence, Managing Director, Asian Capital Advisors

Here John Spence, Managing Director at Asian Capital Advisors explores the role of insurtech in bank assurance and its potential to digitize customer experiences, expanding insurance offerings to a br …
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