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How Customer Service is Driving Digital Transformation in Southeast Asia

How Customer Service is Driving Digital Transformation in Southeast Asia

10 Oct 2024 Jeff Heine, Chief Revenue Officer at Novidea
I have three kids; one is a recent graduate, one is in university right now, and one is starting university soon. Each time, I have had to proactively go out and arrange car insurance for them rather …
How can insurtech start-ups harness cyber insurance growth opportunities?
Cyber insurance has been touted as a “blue ocean” for insurtech start-ups as it holds a lot of potential, especially for those looking to scale up in this space. Global cyber premiums are expected to …
How the Indian InsurTech sector is poised for greater growth
With a population of nearly 1.4 billion and an insurance penetration rate of only 4.2 per cent, India still has a large uninsured population. This translates to a major segment for the insurance secto …
How insurer-insurtech partnerships define the insurance industry
In 2017, more than half of the global insurers were feeling the heat of competition from insurtech firms in a rapidly digitising world.  These insurers, surveyed by PwC, estimated that around 20 per c …
How the Thai InsurTech Sector Is Driving Innovation and Adoption
Thailand's insurance industry is headed for an upward growth trend from 2022, offering much promise for the country's insurtech sector.  Statistics from data and analytics firm GlobalData reveal that …
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