Articles

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Transforming Insurance with AI: Sumitomo Life’s Journey Toward Personalized, Preventive Care
AI で保険を変革する:住友生命のパーソナライズされた予防医療への取り組み We had the privilege of speaking with Yosuke Fujisawa, AI Officer at Sumitomo Life, about the transformative role of artificial intelligence in the insurance indu …
Core Modernization: The Key to Future-Proofing Insurance Operations
Global IT spending in the insurance industry reached approximately $210 billion in 2023, and it is projected to grow by 9% annually through 2027. Many traditional insurers have reached a critical tech …
How Customer Service is Driving Digital Transformation in Southeast Asia

How Customer Service is Driving Digital Transformation in Southeast Asia

10 Oct 2024 Jeff Heine, Chief Revenue Officer at Novidea
I have three kids; one is a recent graduate, one is in university right now, and one is starting university soon. Each time, I have had to proactively go out and arrange car insurance for them rather …
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Videos

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Build, Buy or Partner? Making Technology Investments That Matter (ITC Asia 2026)
Matthew Reilly, COO, Asia Pacific at Zurich Insurance, discusses how insurers can make smarter technology investment decisions in an environment shaped by rapid innovation, legacy-system complexity an …
B2B E-Commerce: Turning Credit Risk into a Growth Enabler (ITC Asia 2026)
James Lie, Regional Head of E-Commerce for Asia Pacific at Allianz Trade, explores how trade credit insurance is evolving to support the rapid growth of B2B e-commerce. The discussion highlights how r …
Exclusive! Igloo On the Acquisition of Eazy Digital and Future Plans (ITC Asia 2026)
Harprem Doowa, now Head of Tech Solutions, APAC and Country Manager, Thailand at Igloo, joined Wilson Sun, Regional Head of Commercial at Igloo, to discuss the acquisition of Eazy Digital and what it …
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