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2024 Agenda

ITC Asia

2024 Agenda

With 3 conference room tracks spanning pivotal topics such as Gen AI, customer acquisition and retention, the next generation of claims and underwriting, and an all-new track in risk management, our lineup promises to ignite groundbreaking discussions and insights.

Explore specialized programs tailored to Life & Health, P&C, and brokers, designed to address the unique challenges and opportunities within each sector. From disruptive technologies to evolving consumer behaviors, our sessions cover key topics shaping the industry landscape.

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11:20
  1. 10 mins
    • Track 1

    NTT Communications, at the helm of the corporate division of Japan's largest mobile carrier NTT docomo Group, is teaming up with D-ID, a pioneering force in GenAI to drive the integration of avatars within Japanese financial institutions. Leveraging D-ID's powerful APIs for real-time integration with LLMs, Japanese financial institutions can now craft lifelike digital people for highly personalized customer interactions.

    Top-tier Japanese insurance companies have eagerly embraced this innovative initiative. With unwavering support from D-ID, NTT Communications conducted PoC with two prominent insurance companies, Taiyo Life and a leading online vehicle insurance provider, spanning from January to March of this year. Both insurers displayed tremendous enthusiasm and commitment to advancing to the next phase, with their sights firmly set on achieving full commercial implementation.

    In this presentation, Katsuya Yoshioka will cover the PoC, detailing methodologies, insights, and challenges. He will also discuss future strategies for avatar-based customer interactions in finance and touch upon D-ID's latest services being considered for integration.
  2. 10 mins
    • Track 2
  3. 10 mins
    • Track 3
  4. 10 mins
    • Demo Stage
13:30
  1. 30 mins
    • Track 1
  2. 30 mins
    • Track 2
  3. 30 mins
    • Track 3
  4. 20 mins
    • Demo Stage
    Insurance Lake provides FSI customers the ability to collect data and bring the insights they need to make informed business decisions. At a high level, Insurance Lake provides ability to: Collect and ...
15:00
  1. 10 mins
    • Demo Stage
  2. 60 mins
    • Room 5002
    The insurance industry is at a crossroads. AI promises a revolution, but its success hinges on its most valuable asset - its people. Is the industry ready? In this session we will deep dive into the h ...
10:30
  1. 60 mins
    • Room 5001
    10:30 - 10:45 - Keynote Speech by Shri Rajay Kumar Sinha, Member (Finance and Investment),  Insurance Regulatory and Development Authority of India (IRDAI) 10:45 - 11:30 - Panel Discussion on The Indi ...
  2. 120 mins
    • Room 5002

    ​Join TDI (The Digital Insurer) for an informative and interactive 2-hour workshop where we explore the practical aspects of Generative AI in the insurance sector.

    ​​We'll discuss the latest trends and adoption approaches that are influencing the industry. Moving beyond theory, we'll delve into real-world examples to understand how Generative AI can improve personal productivity and effectiveness.

    ​​Listen to the experiences of insurers who have incorporated this technology, gaining valuable insights. Together, we'll explore the future direction of Generative AI and discuss practical steps to navigate its potential.

    ​​In addition, we'll share some further information about TDI Academy its learning programs and how they can be used to move digital insurance learning 'from the few to the many'.

    ​​Don't miss this opportunity to join a relaxed and insightful session that aims to share knowledge and foster understanding in the evolving landscape of insurance and technology.

     

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12:00
  1. 90 mins
14:10
  1. 10 mins
    • Demo Stage

    The digital domain especially SME/SMI is facing an unprecedented escalation of cyber threats, with AI technologies presenting both immense potential and novel challenges. Addressing this gap is imperative to fortify businesses against the growing tide of AI-driven cyber threats.

    Lexasure and OneDegree Global has joined hands to combine the strengths of risk assessments and modern technologies to provide a "Reinsurance as a Service" (RaaS) for cybersecurity insurance - a platform that combines digital onboarding, risk profiling, straight-through underwriting and policy issuance together into a seamless customer experience to get their businesses protected from cyber risks under minutes. We also allow standard API with all the insurance companies and their distribution partners such as TELCO and MSSM to market this innovative product.